Privacy Policy

Privacy Policy

Effective Date: 1st November 2025

Welcome to OhMyHerb (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.ohmyherb.com (the “Site”).

1. Information We Collect

We collect information you provide directly when:

• You create an account or place an order
  
• Subscribe to our newsletter
  
• Contact us through email or our website form
  

This information may include your name, email address, billing and shipping address, phone number, and payment details.

We also automatically collect certain non-personal data such as IP address, browser type, and device information.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
  
• Communicate with you regarding your orders or inquiries
  
• Send promotional offers (only if you have opted in)
  
• Improve our products, services, and website experience

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Payment gateways (for secure transaction processing)
  
• Shipping and logistics partners (for order delivery)
  
• Analytics and marketing service providers

4. Data Security

We use secure systems and encryption to protect your information. While we strive for complete security, no online system is completely risk-free.

5. Your Rights

You have the right to:

• Request access to, or deletion of, your personal data
  
• Unsubscribe from marketing communications anytime
  

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 ohmyherb.com@gmail.com